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Remote Online Proctored Exam

ASHRAE Remote Online Proctored examination is a safe, secure and convenient way to schedule and sit for your certification exam. Earn a valuable ASHRAE certification from the convenience of your home or office!

Note: due to an extensive, remote online proctored (RP) system upgrade, RP examination will be suspended September 10 through January 9. Test Center examination will continue uninterrupted. Because of this inconvenience, ASHRAE would like to extend a 25% discount on certification application for RP examination, only, through December 31.  How does it work?

  1. Use the discount code RPDiscount2022 when you apply
  2. ASHRAE will process your application and send you an email confirming acceptance
  3. Later, in early January, you will receive instructions on how to schedule your RP exam

Watch this brief video on a safe, secure and convenient ASHRAE Remote Online Proctored examination experience.

Remote Online Proctored Exam

This video shows candidates what to expect during a remote proctored testing session.

System Compatibility

ASHRAE remote online proctored exams require a desktop or laptop, a stable internet connection, Google Chrome browser, a working webcam, and microphone.

*The System Compatibility Check currently checks only the webcam, microphone, browser, JavaScript and cookies. It does not check for prohibited systems, processes or software running in the background. 

Only during candidate check-in will a security check be made for prohibited systems, processes or software.  In the event prohibited systems, processes or software are detected, then the candidate will be required to disable them in order to proceed with check-in and exam launch.

Candidates will need to be able to install PSI’s Secure Browser on their computer to take the test, which may require permissions to install software. Therefore, candidates are advised to use their home computer, if their employer has strict controls on work computers.


  • Non-invasive remote access ensures proctors do not have access to a candidate’s personal computer.
  • While 1% of testing center examinations are unsuccessful due to technical issues, approximately 5% of Remote Online Proctored examinations are unsuccessful due to technical issues, including unstable internet connectivity, lack of bandwidth, out-of-date operating systems, unsupported devices, and webcam issues. Therefore, it is recommended that candidates conduct a System Compatibility Check on the device and internet they plan to use well in advance of their examination appointment. 
  • In the event of an unsuccessful Remote Online Proctored examination, please follow the prompts for PSI assistance, and then contact ASHRAE Certification at certification@ashrae.org for further assistance. 

See System Compatibility FAQs.

Exam Scheduling

Once your certification application has been approved (3-5 business days), you will receive a confirmation email from ASHRAE with instructions on how to schedule both a Remote Online Proctored exam and an exam at a PSI Testing Center.  You may choose the exam delivery format you prefer.

See Exam Cancellation and Rescheduling FAQs

Identification Verification

When checking in to their Remote Online Proctored exam, ASHRAE candidates will need to present a valid government-issued (either state, province or federal) identification card with current photograph and signature.
Note: an admission photo will be taken prior to the session

The name on the identification presented must match the name on your certification exam registration.

Acceptable forms of identification include: Driver's License, Identity card (non-driver license), Passport, Passport card, Green Card, Alien registration, Permanent resident card, or National identification card.

Military IDs are not accepted.

Starting Your Exam

Step 1: Login
Create a PSI account if you do not already have one.  Login to your PSI account.  On the “My Certifications” click the “Schedule” button.  This will take you automatically to the PSI exam scheduling page.

Step 2: Before You Launch Your Exam
Review the information on the PSI page including Security Procedures, Required Identification Documents and Exam Instructions and other information on the page to ensure you are set up for success to launch your exam.

Step 3: Click the “Launch Exam” Button.
Check in no earlier than 15 minutes prior to your examination start time, following the instructions on the screen. The proctor will then join the session.

Testing Environment

An intuitive user interface and live chat assure a seamless and supported experience.

Ensure that you completely clear your desk or table of any materials, including all other electronic devices, and remove any notes or written materials from the walls of the room. Erase your whiteboard and take down any notes from the wall or monitor.

The wall behind you and opposite the monitor must be bare, empty of pictures, bookshelves or uncovered windows. A piece of furniture with closed drawers is permissible, but there may be no shelves or items on top of the piece of furniture. A window with curtains, shades or blinds pulled closed would be allowable, and it would be permissible to put a plain sheet over bookshelves so as to cover them up.

While all general ASHRAE examination rules apply during a Remote Online Proctored exam, additional rules are in place to ensure a secure examination, including the following:

  • One (1) break up to five minutes long is allowed.  The proctor must be notified and the testing time clock will continue to run.  Upon return from the break, the candidate will be checked back into the exam.
  • Candidates may not use real paper as scratch paper.  Instead, they may use a handheld, dry erase lapboard and marker, which must be erased at the conclusion of the exam.

See Testing Environment FAQs.

Exam Security

The evidence shows that online proctoring can be as secure as physical test centers, and the quality
of the exam remains the same.

With and ASHRAE Remote Online Proctored exam, security is assured in the following ways:

  • Live check-in
  • Identity authentication measures, including biometric methods such as, facial recognition, digital identification scanning and writing sample comparison
  • Environment scanning of the test taker's environment
  • Lock-down browser - preventing candidates from using their computers to cheat
  • Experienced proctors monitor audio and video, pause tests, revoke access, or end the test at any time if they witness potential misconduct (e.g. using a cell phone, unusual eye movements, removing oneself from the field of vision)

See Exam Security FAQs

After Your Exam

At the conclusion of their exam, candidates will be able to view their Pass or Fail result on their screen. 

Within four weeks of their exam, candidates also will receive email notification from PSI Services that an unofficial Score Report is available for download.

Successful results are posted to the ASHRAE website by the 15th of the month following a candidate’s examination, by which time successful candidates also will be invited to download their ASHRAE certification digital badge